Risks and benefits of mobile banking

Abstract

With the popularity of intelligent mobile devices, mobile banking has become the development trend of electronic finance in today's society. With the advent of the era of mobile intelligence, mobile banking has ushered in opportunities, but various challenges also come one after another. Mobile banking has brought convenience to people's life, but at the same time, the immature market environment has brought some troubles to the development of mobile banking. In this paper, it is starting from the benefits and risks of mobile banking. Through literature review summarized convenience, fast, simple procedures and other benefits, and the legal, credit, operation, technology and other risks in the development of mobile banking. Then through the questionnaire from the user's point of view to see which benefits and risks customers attach importance to. And combined with the above information, it put forward some mobile banking risk prevention measures, put forward the risk prevention optimization suggestions. If this study is successfully completed, it can provide reference suggestions for the existing banking industry to develop mobile banking, and provide users with more assured and better experience by reducing existing risks and improving benefits.