Global workforce diversity and it's Impact on organizational performance

Abstract

The subject matter of this research paper is a globally diverse workforce. This research is conducted to explore how companies manage workforce diversity to gain sustainable competitive advantages and how they deal with challenges that come with employees from different cultural backgrounds. This research study answers the question ‘How can managers increase managing efficiency of global diverse workforce’. In addition to race, gender, and physical disabilities, the boarder definition of diversity covers a wide range of human attributes and qualities. As a result, this research is limited to the advantages and disadvantages of a diverse workforce and useful methods for managing workforce diversity. Four organizations have been studied in order to answer the research question mentioned before. To gather the required data and information, the author has reviewed and used the existing material about Human Resource Management studies as well as a diverse workforce. Qualitative research method including literature review and case study has been adopted to collect and analyze the data on the organizations. The author interviewed on key individuals at four organizations and gathered information on the internet to obtain practical and necessary data about each organization. The result of the research conveys that workforce diversity does play a significant and influential role in many organizations. However, inadequate strategies and inappropriate management methods may run contrary to the implement of workforce diversity. Therefore, regular improvements in methods to manage a diverse workforce are still necessary and essential in today’s society.