An examination of perceptions towards artificial intelligence in daily life: Food delivery drones

Abstract

Artificial Intelligence(AI) became more and more usual in many areas. In the future AI could be an important part in people’s life. How would people think about this trend. Would they like to use the new technologies or they want to keep the current situation. Food delivery in China is one area that does not involved in AI for now. In the future, food delivery could have high possibility to use AI when a lot of other areas start to use AI. Using Robert like a man to deliver food may not be that easy to be true. However, drones, automatically controlled, may be easier to make true for overcome to technology difficulties. If the drones could replace delivery people to deliver food, would customer like it or not? Thus, this research tries to investigate Chinese customers’ attitude to AI in food delivery area, which is exactly focus on their perceived risk and perceived enjoyment to use drones to deliver food. Furthermore, this research also aims to see whether perceived enjoyment and perceived risk have influences on using intention on drones.