Browsing by Subject Brand Equity

Showing results 1 to 3 of 3
Issue DateTitleAuthor(s)
2019The impact of customer equity drivers on loyalty intentions among Chinese banking customers: The moderating role of emotionsRazzaq, Zohaib ; Razzaq, Ali ; Yousaf, Salman ; Akram, Umair ; Hong, Zhao 
2019Impact of service innovation on customer satisfaction: An evidence from Pakistani banking industryKanwal, Rimsha ; Yousaf, Salman 
2016The moderating impact of emotions on customer equity drivers and loyalty intentions: Evidence of within sector differencesRazzaq, Zohaib ; Yousaf, Salman ; Hong, Zhao